Eleanor Finnon

Research Director

The Cost of Living Crisis

4 October 2022

The Cost of Living Crisis is having a huge impact on the UK, so here at DRG we have reached out to our panellists to better understand how the cost of living crisis is personally impacting them. With the help of Panelbase, we will be diving deeper into questions such as “What are the biggest concerns?” and “What changes are you having to make?” and “How spending habits are changing?”

First up is the Fuel Crisis, looking at how our panellists are coping with it and what they are doing to manage fuel price inflation.

At DRG we offer a number of services, for example:

  • Brand and Ad Tracking: Evaluate how your brand is perceived to be handling the cost-of-living crisis.
  • Shopper Research: Understand how the shopper mindset is changing. What are they doing differently today vs. last year? What are the trade-offs vs. the must haves in their shopping basket.
  • Customer Satisfaction: Establish what your customers think of how you are helping them deal with the cost-of-living crisis.
  • Market Segmentation: Who are your most targetable customers today? How do they behave? And most importantly how can they be reached?
  • Message Testing: Are you setting the right tone? Assess the impact of cost-of-living messaging with your customers.

For more information on how the Government plans to provide support click here


Paul Wealleans is Panelbase and DRG’s Managing Director with a career spanning over 20 years in research and media across a wide range of technical and managerial roles. Connect with Paul on LinkedIn!


Eleanor Finnon is DRG’s Research Director with over 20 years of market research experience. Over the years, Eleanor has worked across everything from consumer brands to the public sector. Connect with Eleanor on LinkedIn!


If you have any questions or want to find out more about how we can help your organisation navigate through the crisis, please get in touch at [email protected].